Refund policy
At FINGO, we want you to love your purchase.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return, items must be:
• Unused and unworn
• In original condition
• Returned with original packaging (if applicable)
• Accompanied by proof of purchase
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.
Custom & Personalized Orders
Custom-made and personalized products are final sale and cannot be returned or exchanged.
Damages & Issues
Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery at:
Exchanges
We currently do not offer direct exchanges. If approved, customers may place a new order separately.
Refunds
Once your return is received and inspected, we will notify you of approval status. Approved refunds will be processed to the original payment method within 10 business days.
European Union Customers
If your order is shipped to the European Union, you may have the right to return your order within 14 days under applicable consumer protection laws.
Questions?
Contact:
llc.thespreaders@gmail.com